Reach Report React

Optimize voter contact with Campaign Operating System (COS), a fully integrated contact management ecosystem.

Reach

Seamlessly Integrate All Types of Outreach
Inbound and Outbound Live Calling, SMS/MMS Campaigns, Email Broadcasting & Robocalls/IVR

Report

View, Sort & Share Results with 2 Clicks
Robust Reporting Provides Valuable Information & Analysis Across Campaigns

React

Launch New Projects or Change in Real Time
Project Scheduling, Dynamic Scripting & Peer to Peer Texting Allow Nimble Response

About COS

COS is the industry-leading solution, seamlessly integrating all types of outreach channels into an efficient, easy to use cloud-based service in shared or dedicated applications.

Paired with our team of project specialists and experienced support engineers, COS delivers the ideal solution to manage all your campaigns.

Reach

Seamlessly Integrate All Types of Outreach

Live Agent Calling

Robust Inbound and Outbound call management, data collection, goal attending, scheduling and real time reporting of results and analytics. Advanced, dynamic scripting simplifies complex surveys.

SMS/MMS

Send volume SMS/MMS messages in fully compliant peer to peer environment and respond in real time. Conduct an unlimited number of texting campaigns with ease. Automatic DNC filters track opt-outs.

Email

Bulk emailing with advanced tracking. Use open and click results to spawn follow-up SMS, robo or live calls. Manage IPs and roll out new email campaigns with high delivery rates in seconds.

Robo & IVR

Dynamic Inbound and Outbound Robo/IVR can mix and match recordings and text to speech to deliver unique content on each call. Our IVR delivers powerful and flexible functionality for outbound and inbound calls.

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NEW!

Volunteer Dialing System

Supports up to 15,000 volunteers per dialer with inbound and outbound call capabilities.

  • Purpose-Built for Volunteers & Call Centers
  • Advanced Dialer Features
  • State of the Art Scripting Features

Report

View, Sort & Share Reports Any Way You Prefer
The COS Dashboard Project Master Screen

Project Master

Every Campaign at Your Fingertips

  • See Current & Past Contact Projects
  • Sort, Search & Filter
  • See At-A-Glance Info on Major Metrics

Intuitive Dashboard

Easily View, Manage & Navigate

  • View Individual Project Universe, Goals & Milestones
  • Disposition Graph Shows Overview of Results
  • Navigation to Client & Management Functions
The COS Dashboard
The COS Dashboard Reporting and Analytics Screen

Reporting & Analytics

See the Path Forward, Clearly

  • Reporting & Analytics are Clear & Concise
  • Sort Results by Cell, Landline or Both
  • Create Crosstab Reports from Any Field in Your Data
  • Email Permalink Reports & Data to Your Team or Automated with S3 & API

React

Launch New Projects or Change in Real Time
The COS Dashboard Schedule Master Screen

Schedule Master

Stay on Time & Turn on a Dime

  • Automatically Organize Daily Goals
  • Dynamically Update Based on Results
  • Provides Real Time Human Resource Allocation Needs
  • Organize by Client, Campaign or Call Center

Dynamic Scripting

Control Content in Real Time

  • Create & Edit Multi-Question Scripts with Skip-Logic
  • Randomize Questions & Responses Automatically from Edit Screen
  • Script Changes are Real Time & Subsequent SMS, Calls & Email Edits are Immediate
The COS Dashboard Dynamic Scripting Screen
The COS Dashboard Peer to Peer Texting Screen

Peer to Peer Texting

Messaging Made Easy

  • Volunteer or Paid Agents Log into COS from Any Device
  • Pre-Determined Outgoing Messages are Sent One at a Time
  • Responses Can be Replied to with One-Click Scripting
  • Streamlined Design Allows a Single Person to Send Hundreds per Hour

Contact Us

Request More Information or a Demo Today!










    COS® is a registered trademark of Call Server Technology, LLC 2002 – 2020.